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TOPIC: PreSale Question: Default Field-Change Requirement

PreSale Question: Default Field-Change Requirement 15 years 2 months ago #6735

  • dsnider
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Can the properties of default fields, Subject and Message for example, be changed so that they are not required to submit a ticket? For some of our departments, these fields are not needed or used as all required information is provided in the custom fields.
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Re:PreSale Question: Default Field-Change Requirement 15 years 1 month ago #6842

  • alexp
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Hello,

This will be added in our future revision.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

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We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

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