Easter Sale 2024

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TOPIC: Submit ticket button gone

Submit ticket button gone 15 years 5 months ago #5637

Hi I have just purchased the RStickets plugin, but the submit ticket buton is gone. Anyone who can help me with this?
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Re:Submit ticket button gone 15 years 5 months ago #5642

  • octavian
  • octavian's Avatar
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  • RSJoomla! Official Staff
  • Posts: 783
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Hello,

The submit button only disappears when there are no departments to send tickets to. Please configure at least one department.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!