• 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: issue with utf-8 in rstickets

issue with utf-8 in rstickets 15 years 9 months ago #4052

  • robocap
  • robocap's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 6
Hello

i download rstickets trial

this product have issue with utf-8 save fields
how may solved it?

Thanks
The administrator has disabled public write access.

Re:issue with utf-8 in rstickets 15 years 9 months ago #4053

  • alexp
  • alexp's Avatar
  • OFFLINE
  • RSJoomla! Official Staff
  • Posts: 2253
  • Thank you received: 180
Hello,

Please submit a ticket to tech support!
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.

Re:issue with utf-8 in rstickets 15 years 9 months ago #4059

  • robocap
  • robocap's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 6
Hello

my rsticket is trial versian,this is ok?

Thanks
The administrator has disabled public write access.

Re:issue with utf-8 in rstickets 15 years 9 months ago #4060

  • robocap
  • robocap's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 6
Sent.

Thanks of your reply and support

Good luck
The administrator has disabled public write access.

Re:issue with utf-8 in rstickets 15 years 9 months ago #4079

  • robocap
  • robocap's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 6
2 day past of latest my post and ticket :-)
The administrator has disabled public write access.

Re:issue with utf-8 in rstickets 15 years 9 months ago #4133

  • robocap
  • robocap's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 6
Hello

this issue is not of mysql.

your product,convert utf-8 to iso.but in joomla 1.5 don`t must convert it.
because is default utf-8.

ir.php.net/utf8_encode
ir.php.net/utf8-decode
www.sitepoint.com/blogs/2006/08/10/hot-php-utf-8-tips/

phputf8.sourceforge.net/


Thanks of you
The administrator has disabled public write access.

Re:issue with utf-8 in rstickets 15 years 9 months ago #4134

  • alex
  • alex's Avatar
  • OFFLINE
  • RSJoomla! Official Staff
  • Posts: 443
  • Thank you received: 3
Hello Robocap,

i think i fixed this issue. It's more related to htmlentities. I answered to your ticket and hopefully this issue will be fixed.
The administrator has disabled public write access.

Re:issue with utf-8 in rstickets 15 years 9 months ago #4137

  • robocap
  • robocap's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 6
Hello alex

Thank you very very very much.solved it.
The administrator has disabled public write access.

Re:issue with utf-8 in rstickets 15 years 7 months ago #4725

  • rewing
  • rewing's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 1
I have the same problem. Could you please tell me how to fix it?
The administrator has disabled public write access.

Re:issue with utf-8 in rstickets 15 years 7 months ago #5028

  • SiXX
  • SiXX's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 1
I have the same issue too. Please tell me how to fix it.

Shame I think I found the final solution for my current project.
But since the component don't support my language, all is lost.
The administrator has disabled public write access.

Re:issue with utf-8 in rstickets 15 years 7 months ago #5029

  • octavian
  • octavian's Avatar
  • NOW ONLINE
  • RSJoomla! Official Staff
  • Posts: 783
  • Thank you received: 110
Hello,

If your product is not updated to its latest revision, please try and do so.
If you still have issues, please submit a ticket and our support team will be glad to help you.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.

Re:issue with utf-8 in rstickets 15 years 3 months ago #6306

I have the same problem.
Please tell me how to fix it.

My ticket ID is TECH-FPIB1UWAWF
The administrator has disabled public write access.

UTF-8 problem 15 years 2 months ago #6673

Would we get fix to this?

Local text seems be ok (inside RSTickets), but when it sends e-mail to smtp, it goes to broken.

Jukka-Pekka Gröhn
IT-planner (gov.)
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!