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TOPIC: Pre-filling subject field

Pre-filling subject field 13 years 8 months ago #11190

I have an article on installing antivirus software. At the end of the article I want a clickable link that will bring them to the "submit ticket" page with the subject pre-filled with "help me install my anti-virus."

How would I form the URL for that link?
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Re:Pre-filling subject field 13 years 7 months ago #11399

  • alexp
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Hello,

This can easily be done by passing the value via URL. For example:

http://site.com/index.php?option=com_rstickets&param=pram_value_here [code] In the ticket components/com_rstickets/page/add_ticket.php file you will have to grab the value and assign it to the field in question A second solution would be to actually grab the referrer URL (from add_ticket.php) and based on this (if clause) assign the value to the subject.[code]
site.com/index.php?option=com_rstickets¶m=pram_value_here
In the ticket components/com_rstickets/page/add_ticket.php file you will have to grab the value and assign it to the field in question A second solution would be to actually grab the referrer URL (from add_ticket.php) and based on this (if clause) assign the value to the subject.[code]

In the ticket components/com_rstickets/page/add_ticket.php file you will have to grab the value and assign it to the field in question

A second solution would be to actually grab the referrer URL (from add_ticket.php) and based on this (if clause) assign the value to the subject.
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  • 1

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