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TOPIC: Can RSTickets take data from RSForms

Can RSTickets take data from RSForms 13 years 9 months ago #10909

  • Work67
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Hi all,

I recently bought RSForms pro and now need a customer support solution, I was wondering if anyone knew if RSForms and RSTickets can pull data from one and other.

Also Can you design your own customer form for RSTickets as the demo seemed to indicate this was not the case...

Any help?
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Re:Can RSTickets take data from RSForms 13 years 9 months ago #10915

  • andreic
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Hello,

At the moment there are no integrations between our two components. Please note that you can customize the "Submit ticket" form by adding custom fields to each of your departments. You can read more about custom fields in the following article:

www.rsjoomla.com/customer-support/docume.../16-departments.html

If you are interested in a helpdesk solution for your website then please have a look at one of our newest components RSTickets!Pro. This new component has all the features of RSTickets! and more. You can read the product documentation in order to get a better idea on the component's functionality:

www.rsjoomla.com/customer-support/docume...87-rsticketspro.html
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!