Easter Sale 2024

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TOPIC: grouping users and supervising groups

grouping users and supervising groups 13 years 11 months ago #10434

  • gmokhbat
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Hi,

I am using RS tickets and i need to group users into different groups, and create accounts, each account will need to supervise a different group, able to update the tickets of that group and get notifications by email each time a user in that group open or update a ticket.

Is that doable? and how can it be done?
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!