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TOPIC: Price calculation based on custom field and status

Price calculation based on custom field and status 14 years 1 week ago #10382

I need to know if RSTICKETS can do this, because I need to charge the support tickets.

I need to make a page that can able to count the closed tickets of a certain custom field that the user have at the moment and calculate the payment based on the predefined value of the selected custom field.

Example:

Custom field list: pc repair / antivirus update...
Value custom field: pc repair = 3u$s
Value custom field: antivirus update = 4u$s
User have 2 closed tickets (pc repair+antivirus) = 7 u$s

Page:

Dear user: you have 2 ticket closed.

1 - PC REPAIR (3u$s)
2 - Antivirus update (4u$s)

You must pay: 7 u$s



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If anybody can give a hint It will be aprettiated

Charles
Last Edit: 14 years 1 week ago by carlespujol.
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Re:Price calculation based on custom field and status 13 years 11 months ago #10458

  • andreic
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  • RSJoomla! Official Staff
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Hello,

RSTickets! does not have the "charge ticket" feature available. Our component was designed as a free helpdesk solution for your site's users. We will consider adding this feature in one of our future updates.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

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