When i log in the backend admin area of Joomla and go to the drop down menu and click on RSTickets, i get a blank white page and i have to refresh the page again and then it will show. It does it also randomly when i click on configuration, staff, groups, etc... and i have to refresh the screen to re-load the page and see it.

I've tried in Firefox and IE7, IE8 and the same happens on all.

Also, this doesn't happen on every single click with RSJoomla, just randomly. But it does happen all the time after logging into the joomla admin backend and clicking on the RSJoomla Tickets Component.

This is the only component this happens with.

Any ideas why this is happening or if others experienced this?..... The component works it's just the random blank page sometimes.

*update*
This also happens on the frontend (client side). The page has to be refreshed to see it....hmm.

Hello,

Please try referring to the following article in the product's documentation:

www.rsjoomla.com/customer-support/docume...the-cron-plugin.html