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TOPIC: Could not instantiate mail function

Could not instantiate mail function 14 years 4 months ago #9443

I have read the FAQ and I am receiving the admin email.

I have one user who when submitting a form is receiving this error message: Could not instantiate mail function

I am receiving the admin email, but she is not receiving the user response email. I checked her submission and the email address looks valid.

When I go through the process, I am not receiving the error and I am receiving both the user and admin email.

Thanks,
john
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Re:Could not instantiate mail function 14 years 4 months ago #9449

  • andreic
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Hello,

This is most likely caused by an incorrect entry in the TO and FROM fields. Please make sure you are using valid email addresses or correct field placeholders in the two fields.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!