• 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: Manage Forms / Manage Submissions blank page

Manage Forms / Manage Submissions blank page 15 years 8 months ago #8457

I am a registered user of RSForm Pro. I've opened a trouble ticket for my issue but haven't received any info yet. In the meantime, I am hoping someone in the forums might have a suggestion.

I've been using RSFormsPro for a while without any issue. However, when I went to the "Manage Forms" function to change the admin email address forms are sent to, I am now getting a blank page. Same problem for "Manage Submissions". The forms themselves are working (I still get the admin emails), but I can no longer manage them. The last change I made to my system was back in July when I updated to the new version supporting Paypal.

Thoughts/suggestions?
The administrator has disabled public write access.

Re:Manage Forms / Manage Submissions blank page 15 years 8 months ago #8458

And now it gets weirder... I thought I would try creating a new form from scratch... All was going well until I added the 6th component (a simple textbox, no validaton, no unsual characters, just a space for a phone number), and suddenly I am getting blank pages again...
The administrator has disabled public write access.

Re:Manage Forms / Manage Submissions blank page 15 years 8 months ago #8460

  • alexp
  • alexp's Avatar
  • OFFLINE
  • RSJoomla! Official Staff
  • Posts: 2253
  • Thank you received: 180
Hello,

It would be best to enabled the Joomla maximum error reporting ( Global Configuration area) and let me know what error are you getting.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!