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TOPIC: Upgrade from Tryout Pro to Full Pro Error

Upgrade from Tryout Pro to Full Pro Error 14 years 10 months ago #8034

  • wbaccus
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I decided to try the option 2 upgrade, I dropped in my license code, it gave me an update to install. Once I tried to install, I got this:
 
        * JInstaller::install: SQL Error. DB function failed with error number 1062
          Duplicate entry '1' for key 'ComponentId' SQL=INSERT INTO `jos_rsform_components` (`ComponentId`, `FormId`, `ComponentTypeId`, `Order`, `Published`) VALUES (1, 1, 1, 2, 1), (2, 1, 10, 1, 1), (3, 1, 1, 3, 1), (4, 1, 3, 4, 1), (5, 1, 5, 5, 1), (6, 1, 4, 6, 1), (7, 1, 6, 7, 1), (8, 1, 13, 8, 1), (9, 1, 10, 9, 1);
          SQL =
 
          INSERT INTO `jos_rsform_components`
          (`ComponentId`, `FormId`, `ComponentTypeId`, `Order`, `Published`)
          VALUES
          (1, 1, 1, 2, 1),
          (2, 1, 10, 1, 1),
          (3, 1, 1, 3, 1),
          (4, 1, 3, 4, 1),
          (5, 1, 5, 5, 1),
          (6, 1, 4, 6, 1),
          (7, 1, 6, 7, 1),
          (8, 1, 13, 8, 1),
          (9, 1, 10, 9, 1);
 
        * Component Install: SQL error or missing or unreadable SQL file. DB function failed with error number 1062
          Duplicate entry '1' for key 'ComponentId' SQL=INSERT INTO `jos_rsform_components` (`ComponentId`, `FormId`, `ComponentTypeId`, `Order`, `Published`) VALUES (1, 1, 1, 2, 1), (2, 1, 10, 1, 1), (3, 1, 1, 3, 1), (4, 1, 3, 4, 1), (5, 1, 5, 5, 1), (6, 1, 4, 6, 1), (7, 1, 6, 7, 1), (8, 1, 13, 8, 1), (9, 1, 10, 9, 1);
          SQL =
 
          INSERT INTO `jos_rsform_components`
          (`ComponentId`, `FormId`, `ComponentTypeId`, `Order`, `Published`)
          VALUES
          (1, 1, 1, 2, 1),
          (2, 1, 10, 1, 1),
          (3, 1, 1, 3, 1),
          (4, 1, 3, 4, 1),
          (5, 1, 5, 5, 1),
          (6, 1, 4, 6, 1),
          (7, 1, 6, 7, 1),
          (8, 1, 13, 8, 1),
          (9, 1, 10, 9, 1);
 
        * It was not possible to delete the selected file.: 'uninstall.rsform.php'
        * It was not possible to delete the selected file.: 'install.rsform.php'
 

So I tried again, same error. I tried to uninstall the component and just install the full version. Same error.

Help! :S
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Re:Upgrade from Tryout Pro to Full Pro Error 14 years 10 months ago #8035

  • bogdanc
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Hello,

Please try to manually uninstall the component. Here is a link to an article that will describe how you can proceed with this:

www.rsjoomla.com/customer-support/docume...ling-rsform-pro.html

After this, download the component from your "View my downloads" section and now you can proceed with the normal installation of the component:

www.rsjoomla.com/customer-support/docume...ew-installation.html

Regards!
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  • 1

Read this first!

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