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TOPIC: Could not instantiate mail function.

Could not instantiate mail function. 14 years 11 months ago #7569

Hello,

I have seen this problem appearing in past posts, but after reading through, I have not found a solution. Here's the problem:

When a user completes the form:[url] http://www.marketingoc.com/video-spokesperson-audition-profile.html[/url] they receive the message: Could not instantiate mail function

They also do not receive the User Email that I am sending to: {email:value}

However, I receive the Admin email confirming the form submittal.

I also was able to set up a new user registration for the joomla admin, and I received that email.

So, I can see that emails are being sent from the Joomla admin, but not the user emails with RSForm Pro.

Here are my system settings:

PHP Built on: Linux infong 2.4 #1 SMP Tue Dec 18 22:34:10 UTC 2007 i686 GNU/Linux
Database Version: 5.0.51a-log
Database Collation: utf8_general_ci
PHP Version: 5.2.9
Web Server: Apache
Web Server to PHP interface: cgi
Joomla! Version: Joomla! 1.5.11 Production/Stable [ Vea ] 03-June-2009 03:30 GMT

____

I have tried both PHP Mail and send mail, and neither improves on this result.

I am attaching the user email screen for a double check that this is set up correctly. I appreciate any help I can get on this.

Thanks!
Attachments:
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Re:Could not instantiate mail function. 14 years 11 months ago #7576

  • bogdanc
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Hello,

You can refer to the following link:

www.rsjoomla.com/customer-support/docume...-function-error.html

Regards!
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Re:Could not instantiate mail function. 14 years 11 months ago #7601

That's not much help, Bogdanc.

I have the same problem and I have checked that all the email addresses are valid and I am receiving notices from Joomla when a new user is added.

Any other suggests?


Thanks,

Frank
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Re:Could not instantiate mail function. 14 years 11 months ago #7602

After double checking again I found I had used the wrong field in the To on the User tab. When I corrected this it all worked.

Thanks!

Frank
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!