Not happy RS !

Ive left 2 tickets with not a peep out of any of you, the tickets are still unassigned from 3 days ago !

Come on, people are trying to get work done around here !

Now I paid for the mapping plugin (go see my license codes) but your system will not allow me to download it.

Sort this mess out will you, as you can tell im not very happy with the support (or lack of it) ive received so far.

John

Hello,

There is no need to exaggerate... the tickets where posted on June 3rd. Today June 4th in answered to both tickets.

Please note that there is a considerable time difference and we can't offer responses immediately.

Thank you for your understanding!

Regards!

Alex

24 hours is a lifetime to wait my friend.

Thanks for sending the plugin but unfortunately it will not install. States no joomla xml setup file.

Any suggestions?

John

Hello,

Please read the following article that describes the installation process:

www.rsjoomla.com/customer-support/docume...tabase-mappings.html

PS: In our support policy we clearly state our business hours.

Regards!

.... one more thing... that article applies for RSform!Pro below revision 24. If you are using the latest version. Please submit a ticket and i will provide the appropriate mappings plugin.

Alex

Thanks, got your email with the different plugin attached, all works !!


Yippee !!!

Thanks mate.