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TOPIC: How to edit the e-mail text

How to edit the e-mail text 15 years 3 months ago #6371

In user e-mails and admin e-mails, I have the option to edit the email text.

But when I click "Edit the e-mail text", enter some information and click "save". Everything I wrote disappears.

Same for both user e-mails and admin e-mails.:unsure:
The administrator has disabled public write access.

Re:How to edit the e-mail text 15 years 3 months ago #6372

  • alex
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Hello Hansen,

i suggest you to open a ticket, and give a staff access to investigate this. It's very strange indeed. Have you tried disabling the wysiwyg editor?
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

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