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TOPIC: i have to submit my form twice before thank you

i have to submit my form twice before thank you 15 years 4 months ago #5956

I just bought RSforms pro

after installing i tested the contact form that came with it.

This is what happens:

I fill out the form and click submit -> The form gets refreshed and the fields are empty. -> when i click the submit button again it shows the thank you message.


It should go like this:

Fill out form -> click submit -> show thank you message.

Does anyone know how or what goes wrong here? i clear the cache before each try.

Thanks in advance
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Re:i have to submit my form twice before thank you 15 years 3 months ago #6221

  • andrew.chamot
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I have the same problem in Joomla 1.5.x
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Re:i have to submit my form twice before thank you 15 years 3 months ago #6270

  • yapt
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No response from support guys ?

I am evaluating this component to buy it. But I am reading this forums and almost questions are pending or not answered at all.

What do you can say about ?
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Re:i have to submit my form twice before thank you 12 years 9 months ago #14402

I have exactly the same problem. Nobody can help me with this problem.
The strange thing is that I had my Joomla site in a subdirectory to test it before I officially put it online in the root.

After I put everything in the root, the submit problem started.

Has this issue been resolved yet or does everyone just use another extension? One that is not from RSform...
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Re:i have to submit my form twice before thank you 12 years 9 months ago #14423

  • alexp
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@schrikkie,

Please submit a ticket to tech support if you are still facing this issue.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!