Easter Sale 2024

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TOPIC: PDF

PDF 3 months 2 weeks ago #43190

  • ahulvey
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PDF downloading blank
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PDF 1 month 3 weeks ago #43295

  • dragos
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Hello,

From our past experience, what you're encountering is most likely related to the used PDF library.

You can try to include either 'dompdf v1.x library', 'dompdf v2.x library' or 'mPDF library' in order to use these instead to generate your PDF files as they are more reliable. Instructions on this topic can be found here.

Once this is done navigate to backend > Components > RSForm!Pro > Configuration > PDF > set 'PDF Library' to either 'dompdf v1.x', 'dompdf v2.x' or 'mPDF', save your settings, and then test this once more.
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!