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TOPIC: Problem with items in dropdown field

Problem with items in dropdown field 7 months 2 weeks ago #42970

Hi,
I have a form with a dropdown where you can select different items connected with different mail-addresses, if the user choose a item the mail will be send to the specific mail-address.
This worked for a year but now the dropdown doesn't show the items anymore.

The items are formated like this:
mail1@mail.com|name1
mail2@mail.com|name2...

I tried to downgrade to RS Form 3.1.8 but same, dropdown is empty.

Regards

Screenshot:
Last Edit: 7 months 2 weeks ago by office547. Reason: Insert screenshot of dropdown field while active.
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Problem with items in dropdown field 7 months 2 weeks ago #42978

I found out now that in the preview the dropdown works but not on the site itself?
It seems to be related to the mail addresses inside the dropdown.
If I remove the mail it works.

Joomla 4 + Yootheme Pro 4 (actual)
Last Edit: 7 months 2 weeks ago by office547.
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Problem with items in dropdown field 7 months 2 weeks ago #42983

  • andreic
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Hello,

If you are loading the form inside an article please try checking your enabled plugins for "Content - Email Cloaking". If this is enabled please try temporarily disabling it and test the dropdown functionality one more time.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
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RSJoomla! Development Team
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Problem with items in dropdown field 7 months 2 weeks ago #42986

Hi,

thanks, disabling the plugin "emailcloak" makes the dropdown working again but I would prefer a solution with enabled plugin?

Regards, Martin
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Problem with items in dropdown field 7 months 1 week ago #42997

Sry but is there any other solution beside disabling this plugin?

Edit:
I found out now that the code {emailcloak=off} before the {rsform 3} disables the mailcloak on the site.
The problem here is that on the same sites I have another mail-addresses in the text-elements outside the form where the mailcloak also is disabled.
So I decide to encrypt these mail-addresses manually inside the html-code.
Last Edit: 7 months 1 week ago by office547.
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  • 1

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