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TOPIC: Conditional Fields Not Working

Conditional Fields Not Working 9 months 1 week ago #42867

  • a2zcs
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Pretty simple form. I've got a drop down with 6 options and need to have 2 or 3 different fields display based on the option chosen. The fields are showing constantly as if no condition has been set to hide them.
RSForm Pro 3.1.11
Joomla 4.3.3

Any thoughts?
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Conditional Fields Not Working 8 months 1 week ago #42920

  • andreic
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Hello,

As mentioned in the ticket you have submitted, this was caused by the fact that you added another <form> element in your "Intro" Freetext field, this breaks the form syntax for your RSForm!Pro form, if you unpublish this field the conditional statements you have setup will function properly. It is not advised to have a second form inside your main form, please make sure to have these separate.
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RSJoomla! Development Team
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