• 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: Issue: Validator rule "Email address w/ DNS check"

Issue: Validator rule "Email address w/ DNS check" 11 months 2 weeks ago #42769

Hi there,

I have a form implemented on my website. Here, it is a registration form with an email address field.
On this field I have activated the validation rule "Email address w/ DNS check".
Now I have experienced a few email addresses don't go through (when this check is executed), however the domain exists. Example: This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it
I did a check on intodns.com/ombudsman-insurance.be and here it seems OK.
I also noticed "Reverse MX A records (PTR) is set, so not sure why it blocks.
Is there anything else causing this? Another requirement of the domain?

Thanks for feedback!
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!