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TOPIC: rsform pro on cell phone instantly closes keyboard

rsform pro on cell phone instantly closes keyboard 4 years 1 month ago #41211

  • unix-dep
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we've got several rsform on auler.es

some of them user the recaptcha v3 plugin.

as soon as i press a text field the keyboard opens and closes instantly. we've tried disabling the whatsapp module and disabling recaptcha but we get the same behaviour. the problem has been present since at least february.


we've created a super user account. i've tried three times submitting a support ticket
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rsform pro on cell phone instantly closes keyboard 4 years 1 month ago #41215

  • dragos
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Hello,

I've tested our support ticketing system and there's no problem in receiving new tickets. Nevertheless, I don't see any ticket related to this inquiry, please try submitting once more:

Submit a ticket here
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!