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TOPIC: Mod_Security issues after making multiple saves

Mod_Security issues after making multiple saves 5 years 10 months ago #39251

It seems that recently RSForm! Pro triggers WHM cPanel Mod_Security to activate as if it's sensing an unathorized attack or something. It happens if you are working inside RSForm! Pro backend and making many edit/saves. You have to wait until Mod_Security times out and resets to begin working on your Joomla site again. I'm using the latest Joomla 3.9.7 and all updated aspects of RSForm! Pro.

This is getting very frustrating. Anyone else seeing this issue? I don't want to have to de-active this firewall feature of my server on all my sites just to keep using them.

There is no affect to the front end user experience, except if you were in the middle of updating something, those updates may not be present.
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Mod_Security issues after making multiple saves 4 years 11 months ago #40180

We are getting the same result now on our site. After about 30 edits or so we get the same Mod_Security notice; resulting in our ability to adjust anything on the website.

RSForms, we need your help on this!
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!