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TOPIC: Admin don't receive email confirmation

Admin don't receive email confirmation 8 years 9 months ago #35406

Dear Sir,

Unfortunately, I have weird submission problem in the RSForm Pro.
- Admin does not receive confirmation email made in admin template.
Admin email is not in Blacklist or ban from receiving any email.
Try different email (Company and Gmail), no result.
- User submits info and receives the Message made in user template very well.

Here is the gen info:
Joomla: v.3.5.1
PHP: php55
RSForm! Pro: 1.51.14

Try in Global Configuration / Mail Settings - PHP Mail, Sendmail & SMTP with the same results.
Any help or idea in how to solve this will be really appreciated.

Thanks
Mark
Last Edit: 8 years 9 months ago by mvasilescu. Reason: update
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!