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TOPIC: Contact form will not refresh info

Contact form will not refresh info 9 years 4 weeks ago #35026

  • lrenshaw
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Hi there:

Having an issue with RSFormPro on this website: topshelfis.com/index.php/contact

Made sure it's the latest version on Joomla and latest version of RSForm Pro.

When I fill out the contact form to test it, it does 1 of several things:
1 - will not send the form
2 - will not erase my entered fields
3 - if the form happens to send, it doesn't log the submissions in the backend

Our programmer has tried to fix it and cannot resolve. Please let me know if you have a separate email I can send login info to. Thanks!
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Contact form will not refresh info 9 years 3 weeks ago #35073

  • lrenshaw
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Will someone please contact me back?

Thanks!
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Contact form will not refresh info 8 years 11 months ago #35249

  • katarsis
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Did you get an answer ?
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Contact form will not refresh info 8 years 11 months ago #35257

  • lrenshaw
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Yes. We figured out. Thank you.
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Contact form will not refresh info 8 years 10 months ago #35444

  • jeff05
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What was it?
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!