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TOPIC: Email help

Email help 9 years 2 weeks ago #34809

  • info2900
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Since the last joomla update the email is stopped working on the forms. nothing had been changed or edited, everything in the back end looks the same.
thank you for any help!
Last Edit: 9 years 2 weeks ago by info2900.
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Email help 9 years 2 weeks ago #34810

Update to the latest RSFormPro version.
This provides a fix
Regards
Wilco Alsemgeest

Please note: my help is not official customer support. To receive your support, submit a ticket by clicking www.rsjoomla.com/my-support-tickets.html
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Email help 9 years 2 weeks ago #34811

  • info2900
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thank you, I had already tried updating and that and it is still not working..
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Email help 9 years 2 weeks ago #34812

I always clean my website cache after updating.
When it doesn't work you can send a Ticket to RSJoomla! support, they probably know the reason of the problem.
Be sure that the normal Joomla! part can send a e-mail, you can test it in de Main Configuration where you configure your joomla! mailsystem.
Regards
Wilco Alsemgeest

Please note: my help is not official customer support. To receive your support, submit a ticket by clicking www.rsjoomla.com/my-support-tickets.html
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Email help 9 years 2 weeks ago #34813

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thank you, I did put in a ticket to them and heave not heard back as of yet. I will double check the joomla config, thanks again
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Email help 9 years 2 weeks ago #34824

  • miles.reid
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There is still an error in the latest version of the Joomla User Registration plugin from RSJoomla. The latest version is 1.51.2
Specifically, the error occurs when the activation email is sent to the administrator
Hoping for a fix soon!
Miles
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!