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TOPIC: User & Admin Emails: "Edit the Email" Not Saving

User & Admin Emails: "Edit the Email" Not Saving 9 years 3 months ago #33940

  • hiflo
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Hi,

Under properties > user emails & admin email > Edit Email Text

I've tried editing but it will not apply or save, tried IE & Chrome, same problem

Anyone have a solution please?

Thank You
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User & Admin Emails: "Edit the Email" Not Saving 9 years 3 months ago #33953

  • alexp
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Pleas make sure that you are using the latest RSForm!Pro version and try again.

PS: If you have a multi-lingual site, please make sure that you are editing the form in the language which you have assigned for the frontend.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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User & Admin Emails: "Edit the Email" Not Saving 9 years 3 months ago #33965

  • hiflo
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Thank you for your reply & guiding me to what look's like the right direction,

I recently upgraded to Joomla 3 & using the current Joomla Version V3.4.8

The RSForm! Pro Version I'm using as per the Control Panel is 1.4.0 Rev 48

My current subscription is still Active however I only have access to download V1.51.7.zip

Maybe I should submit a ticket?

If I do have the wrong version that may explain why I have another problem here:

www.rsjoomla.com/forum/37-rsform-pro/268...nder-google-map.html

Link for above issue: (Input Field under Map)

www.reflexturbos.com.au/contact

Thank You

alexp wrote:
Pleas make sure that you are using the latest RSForm!Pro version and try again.

PS: If you have a multi-lingual site, please make sure that you are editing the form in the language which you have assigned for the frontend.
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User & Admin Emails: "Edit the Email" Not Saving 9 years 3 months ago #33971

  • alexp
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We don't actually provide customer support on the forum. I would definitely recommend updating to a more recent version (create a complete site backup first).

As for your Google map, i am not sure how this relates to the current thread.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!