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TOPIC: Problems after recent updates

Problems after recent updates 9 years 3 months ago #33835

After updating rsformpro to latest version 1.51.4 I get a 406 page error when clicking save or cancel on the component configuration page.

Also when viewing details layout in the submission directory clicking download pdf generates a blank page. Any idea why this could be happening?

The site is not live so cannot share link to it.
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Problems after recent updates 9 years 3 months ago #33842

  • milosz
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Also, I'd like to ask the RS Joomla team to implement some kind of update verification process. 3-4 updates in 2 days is freaking annoying when one has like 10-12 websites to update.
PLEASE do something about it.
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Problems after recent updates 9 years 3 months ago #33848

  • alexp
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You are more then welcome to submit a support request for the 406 error so we can have a closer look at this.

Version 1.51 was a major update, naturally some small bugs slipped through. As soon as functionality issues are reported we release fixes for them. Given that these aren't affecting all installations, especially if these don't affect your implementations, you can wait for a few days before updating.

PS: The overall Joomla! update process makes things a lot easier. You just need a couple of clicks to update your installation.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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The following user(s) said Thank You: sales8542

Problems after recent updates 9 years 3 months ago #33874

Thank you for the offer of help alex. I think it's good also to post these things in the forum so others can see what ended up being the issue as well as the fix before submitting a support ticket.

It tuns out there was nothing wrong with rsform. I think it was something I did with overrides to core files. I was using Joomla 2.5 but after updating some components I decided to finally upgrade to Joomla 3 and after getting that done rsform is working perfect again.
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!