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TOPIC: RSFORM issue (Long forms using php code)

RSFORM issue (Long forms using php code) 9 years 3 months ago #33741

  • info7796
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Hello Good day!

Would like to report an issue in my forms. I have longer forms, to which the fields are using php code to retrieve the values in the database. However, just encountered today that my forms took soooo long to respond and can't even be loaded properly. I am now worried as most of my pages are using these kind of forms.

I renewed my subscription thinking it will solve the issue, but no luck. . ;( ;( Not sure what is happening?

Hoping you can fix this issue ASAP.. ;( ;(

Thank you....
Last Edit: 9 years 3 months ago by info7796.
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RSFORM issue (Long forms using php code) 9 years 3 months ago #33751

  • alexp
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Please submit a support ticket so we can have a closer look at this. The response time has noting to do with the subscription status of course. Custom scripts do affect the overall response time.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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The following user(s) said Thank You: info7796
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!