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TOPIC: RSForm! Pro 1.4.0 Rev 48 and canp

RSForm! Pro 1.4.0 Rev 48 and canp 9 years 3 months ago #33618

  • maxi77
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I got RSForm! Pro 1.4.0 Rev 48 and Joomla 3.3.6.
Everything works fine but i upgrade Joomla to 3.4.8
Now I got in data base 661 form and when i want export i have only 156 in excel.

(description what i do)
When i click on -> components -> RSForm! Pro -> Manage Submissions when i go to export to csv and click EXPORT i got on excel only 156 form but in data base form i have 661 forms .

What i need to do now? Can I need update RSForm! Pro or maybe something change.
I don't want lost my forms in MANAGE Forms i got very important 2 forms.
Sorry my english :)
Can You help me?

Regards,
Maxi77
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RSForm! Pro 1.4.0 Rev 48 and canp 9 years 3 months ago #33619

  • alexp
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You should really update your RSForm!Pro installation to a more recent version. Once you've done this, try to export again. The overall export process has been tested with literally hundreds of thousands of submissions. Most likely you are experiencing this because of server side restrictions, or you are not importing the CSV file properly into Excel format.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

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