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TOPIC: Forms Not Working, No Email, No Thank You page

Forms Not Working, No Email, No Thank You page 9 years 5 months ago #33253

I am working on a sitethat has2 forms made using RSForm Pro and I've been troubleshooting and trying all sorts of possible solutions, including some found on this forum, with no luck.

The forms are added using the component. I am running Joomla version 2.5.9 and RSForm Pro version 1.4.0.

When I fill out and submit a form the page just refreshes and nothing else happens, no error message or anything. I don't get an E-mail confirmation for admin or user. Event if I leave the forms empty and try to submit the page also refreshes, so it's not even validating fields.

Cache is turned OFF. I've tried creating a new test form with no luck. I've tried using different admin, from and to emails. Turning off Email cloaking and RSForm plugins, etc. with no luck.

Any ideas on what to try next?

Thanks.
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Forms Not Working, No Email, No Thank You page 9 years 5 months ago #33270

  • alexp
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You can try using our customer support service so we can have a look at this.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!