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TOPIC: Can't edit Email text

Can't edit Email text 9 years 5 months ago #33076

We have several forms that we use created with RS Form Pro. We have been using them for a couple of years with no issues running Joomla 3.4.5.

I tried to edit the email text in one of the forms to change what information gets submitted to us, but when I do the "Apply" and "Save" buttons don't do anything. You click on them and nothing happens. The "Close" button works though. But when I close it and reopen it the changes weren't saved. We have multiple forms and they are all doing the same thing.

I have tried through Firefox, Safari, and Chrome. Same thing. Tried through my phone. Same thing.

Joomla and all extensions are up to date. Other components and extensions work fine.

Any ideas?
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Can't edit Email text 9 years 5 months ago #33077

  • alexp
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PLease update RSForm!Pro to its latest version and try again.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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Can't edit Email text 9 years 5 months ago #33078

Everything is up to date.
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Can't edit Email text 9 years 5 months ago #33079

Just re-downloaded the latest version and installed it again.

Same issue.
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Can't edit Email text 9 years 5 months ago #33083

  • alexp
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Please submit a support ticket about this.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!