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TOPIC: Forms won't sync with Constant Contact

Forms won't sync with Constant Contact 9 years 6 months ago #32717

Has anyone else had this problem with the new version of Forms.

I have the api setup correctly and it shows my lists but when the form is filled out nothing gets sent to Constant Contact.

This is what CC sent back to me.

Our WebServices team handles the API (Application Programming Interface), which is used to integrate outside forms and services with your Constant Contact account. They took a look and determined that you're using a third-party integration, and this integration is not set up properly. It's sending over the email addresses in the wrong format. We unfortunately aren't able to fix the issue from this end, since we don't have access to that integration. The company that created the integration will need to make the change.
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Forms won't sync with Constant Contact 9 years 6 months ago #32735

  • alexp
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You are most likely using an older version of the Constant Contact plugin for RSForm!Pro. It would be best to download the plugin again and install it over your current one. This will act as an update.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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Forms won't sync with Constant Contact 9 years 5 months ago #33254

  • jamesk9
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Hi,

Trying to use the Constant Contact integration.

All has been properly setup. However, when renaming Custom fields in Custom Contact or adding new Custom Fields in Custom Contact, these are not listed / reflected in the RS Forms Constant Contact Backend Integrations.

Screenshot available Constant Contact Fields: support.blueoceanyyc.com/boim-skreengrab-12-1-2015-60433.html

Screenshot RS Form Constant Contact: support.blueoceanyyc.com/boim-skreengrab-12-1-2015-60716.html
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Forms won't sync with Constant Contact 9 years 5 months ago #33269

  • alexp
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You are more then welcome to submit a support ticket about this.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!