• 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: PDF not attached

PDF not attached 9 years 6 months ago #32688

Can't get it working, the pdf is not attached to user or admin mails, the links as in the instruction video just link to {user} and {admin}. What goes wrong?
The administrator has disabled public write access.

PDF not attached 9 years 6 months ago #32696

  • alexp
  • alexp's Avatar
  • OFFLINE
  • RSJoomla! Official Staff
  • Posts: 2253
  • Thank you received: 180
According to the RSForm!Pro PDF plugin documentation, the correct placeholder syntax is: {user_pdf}, {admin_pdf}
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.

PDF not attached 9 years 6 months ago #32701

This is correct, and the download links work. The PDF files are not attached to user or admin emails. File thru upload is sent with the admin email normally, so it must be something with the PDF plugin. All PHP requirements are met.
The administrator has disabled public write access.

PDF not attached 9 years 6 months ago #32702

  • alexp
  • alexp's Avatar
  • OFFLINE
  • RSJoomla! Official Staff
  • Posts: 2253
  • Thank you received: 180
Did you enabled the "attach to email" option per email ? If this is the case and the issue persists, please submit a support ticket about this.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.

PDF not attached 9 years 6 months ago #32705

Yes it is. I will submit a ticket, thanks.. I just found my tmp map not writable, don´t know where and why that happened, but this could very well be the issue.
Last Edit: 9 years 6 months ago by info13020.
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!