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TOPIC: Joom 3.4.3 Can't save Thank You or Error message

Joom 3.4.3 Can't save Thank You or Error message 9 years 9 months ago #31715

Hi All, I just updated my Joomla install to 3.4.3 and am having issues updating or editing the Thank You and Error Message texts for my forms.

The window will pop up with the editor, however when I click Save or Apply nothing happens.

Looking at the console when I click Save I do get a message saying "Uncaught TypeError: Cannot read property 'task' of null" in core.js:1

Has anyone encountered this as well? Any fix for something like this?

Thank you in advance.
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Joom 3.4.3 Can't save Thank You or Error message 9 years 9 months ago #31724

  • alexp
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Have a look here:

https://www.rsjoomla.com/forum/37-rsform-pro/25930-form-e-mails-qedit-the-email-textq-error-when-save.html
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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Joom 3.4.3 Can't save Thank You or Error message 9 years 9 months ago #31902

  • nemmar
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Hi,

I just updated to RSForm! Pro 1.50.20 and I cannot edit nor open the Thank You or Error messages.

Is this bug still a problem in the new update of RSForm! Pro 1.50.20?

Thanks for any advice.
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Joom 3.4.3 Can't save Thank You or Error message 9 years 9 months ago #31906

  • alexp
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nemmar wrote:
Hi,

I just updated to RSForm! Pro 1.50.20 and I cannot edit nor open the Thank You or Error messages.

Is this bug still a problem in the new update of RSForm! Pro 1.50.20?

Thanks for any advice.

I doubt that there is a bug with RSForm!Pro. Please submit a support ticket so our staff members can have a closer look at your installation.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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Joom 3.4.3 Can't save Thank You or Error message 9 years 9 months ago #31913

  • luc6
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I have the same problem
Cannot save Message Popups after upgrading to Joomla 343
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Joom 3.4.3 Can't save Thank You or Error message 9 years 9 months ago #31914

  • alexp
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luc6 wrote:
I have the same problem
Cannot save Message Popups after upgrading to Joomla 343

Have you actually updated to the latest RSForm!Pro version and tested again ?
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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Joom 3.4.3 Can't save Thank You or Error message 9 years 9 months ago #31915

  • luc6
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sorry, after upgrade all is well.

thanks
Last Edit: 9 years 9 months ago by luc6.
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!