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TOPIC: Restore a backup to a new Joomla environnement

Restore a backup to a new Joomla environnement 10 years 3 months ago #30464

  • patal
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Hi,

I want to restore forms from joomla 2.5 to joomla 3.3.
When I restore the backup in the joomla 3.3 with the latest version of RS From Pro I receive the following message:

Fout
Unable to open archive

Restore failed. Unfortunately we could not find an XML file in the archive.

Then the following message:

Waarschuwing
JFolder: :verwijderen: Pad is geen map. Pad: /home/voegwa1q/public_html/sew3/media/rsinstall_54ea42cc02d4b

Path is no map path etc...

Can you help me (btw I have a paid pro version)
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Restore a backup to a new Joomla environnement 10 years 3 months ago #30468

  • alexp
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Please submit a support ticket about this issue.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!