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TOPIC: "Invalid Input" on "Enter" vs. Clicking Button

"Invalid Input" on "Enter" vs. Clicking Button 10 years 6 months ago #29354

Submitted this once already and not showing as posted... Sorry if it shows up as duplicate.

Having an issue when hitting the "Enter" button to advance form, instead of mouse-clicking the "Next" button in multipage from.

Form Setup...

Page 1 - Zip Code (Pagebreak Button)
Page 2 - Questions (Pagebreak Button)
Page 3 - Features (Pagebreak Button)
Page 4 - Visitor Info (Submit Button)

If you fill out the form and simply hit the "Enter" button on your keyboard to advance, the following pages display "Invalid Input" next to each possible selection. However, if you select the "Next" button with a mouse-click... everything shows up fine. This is a paid (PPC) website form for lead conversions and I'm afraid this could be costing me a few would-be conversions as it appears that the form isn't working properly to my visitors.

Any way to fix this?
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!