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TOPIC: Registration Plugin Email Verification Link Error

Registration Plugin Email Verification Link Error 10 years 7 months ago #28877

  • brick
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Everything else in the registration plugin is working as expected, but when the customer gets their email, the verification link is incorrect. This is the link they are getting to activate:

mysite.com/index.php?option=com_rsform&t...24a46b6189e558f170eb

but when they go there, they get a 403 error. Is there something I'm missing or setting in Joomla 3.3.3 that needs to be set for this to work properly?

Thanks in advance,
Bruce
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Registration Plugin Email Verification Link Error 10 years 7 months ago #28885

  • alexp
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Please make sure that you have the global user registration option enabled: Users > Options, set "Allow User Registration" to "yes".
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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Registration Plugin Email Verification Link Error 10 years 7 months ago #28890

  • brick
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Alex,

This was set to on. I've been running into different oddities as this is a system that I've updated from Joomla 2.5.8 all the way to 3.3.4. Everything else is finally working except this one issue. I also updated all of the components such as RSForms Pro to their latest version. I'm figuring it may have something to do with the updates but not even sure where to look at this point to fix this issue.

Thanks,
Bruce Rick
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

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