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TOPIC: Site loads not when I download submissions

Site loads not when I download submissions 10 years 9 months ago #28170

  • fhilippe
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hello guys, got on average 20 to 25 submissions per day, which can contain files from 1MB to 40MB.

The problem is that when I download these files, the url that the rs form created, the site is cumbersome and no longer carries, for example, under a 10MB file, and sometimes I have to wait about 5 minutes for the site back up load, but other times low 20 10MB files without a problem.

The hosting server said it was having problems with "slow scripts" and "overflow pool", which would be in error in php site.

Thank you all and I thank you for your attention.
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!