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TOPIC: Form doesn't work from homepage

Form doesn't work from homepage 11 years 3 weeks ago #27261

  • zara23
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Hi,

I am trying to place the RSForm pro form on my homepage. The same form is placed within an article and it works fine, sends the email and shows confirmation/thank you screen. I tried the following

- Place the form in a module (rs_content) and show it on homepage. It shows correctly, but on submit, the homepage reloads, and nothing happens, the chosen data is also cleared.

- Placed the form in a custom article {rsform x} and assigned it to the homepage position, again, form shows up, but on submit, the homepage reloads.

- Tried changing the form settings, disable the thank you message and redirect options, no result.

- Tried enable/disable the cache, no result.


I hope someone has an idea what the problem could be.


with best regards,

Z
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Form doesn't work from homepage 11 years 2 weeks ago #27283

  • alexp
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Do you by any chance have cache enabled ? If this is the case, please disable and clear it and try again.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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Form doesn't work from homepage 11 years 2 weeks ago #27293

  • zara23
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Hi,

Thanks for ur reply. I already have tried, unfortunately it did not work.
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!