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TOPIC: ????? Cyrillic symbols while export submissions to

????? Cyrillic symbols while export submissions to 11 years 5 months ago #25803

Hello,
Really need your help.
I have encountered a problem while exporting my submittors information to PDF.
All Cyrillic symbols and changed into ?????
I had the same problem with my Excel export, but i could manage this with changing some strings in original files (concerning utf-8). And i'm really stucked with PDF version.
I don't need to attach this file to any letter - i just need to have hard copies of some of my submittors information.
Another problem is when i save this file to my computer i cant even open it (error 135 or 153).
By the way, is it possible to change the layout of how the end PDF file looks like? For example, i do need to add a European Union flag to each file.

Really SOS, i'm out of my daedlines.
Thank you
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????? Cyrillic symbols while export submissions to 11 years 5 months ago #25809

  • alexp
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I have just tested this and it works out fine.

As for the PDF layout provided by the Manage Submissions export, unfortunately no, you can't edit it.

If you are still having problems with this, please submit a support ticket.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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????? Cyrillic symbols while export submissions to 11 years 5 months ago #25810

Yes, i did. Anyways, could you please forward me to where the problem is possibly could appear? Is it problem connected with some fonts or encoding?
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