• 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: passowrd problem

passowrd problem 11 years 6 months ago #25616

Hi, I created user registration form to replace joomla original form, but after register on new form, when login , joomla says 'Username and password do not match or you do not have an account yet. ' I am sure the password is right, and account activated . tried 5 times, same error message when login. what reason?

Any specific requirement for password field?

looking forward to reply.
thanks guys
The administrator has disabled public write access.

passowrd problem 11 years 6 months ago #25618

  • alexp
  • alexp's Avatar
  • OFFLINE
  • RSJoomla! Official Staff
  • Posts: 2253
  • Thank you received: 180
This is actually generated by a Joomla! related issue. You can easily test this by creating an user directly from within the User manager area (and then try to log in with it).

More details here:

http://forum.joomla.org/viewtopic.php?f=710&t=825794
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.
The following user(s) said Thank You: keeperman
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!