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TOPIC: AJAX thank you message not working

AJAX thank you message not working 11 years 6 months ago #25425

  • info1273
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hello,

please find in the example link my issue :
i use a js popup to make my contact form a little "sexy" and had to use your ajax validation to prevent from incompatibility with this other tool, and i works, execpt that when the form is validated, the window is closed without presenting the "thank you" message.
i asked infyways support and they told me :
"Ok so it clear that RS pro form gets reloaded after being successfully submitted. Ajax based extension shouldn't reload after the form is being submitted like our extension on store.infyways.com . You can see that the thank you message appears in the popup itself. Can you please contact the RS support and ask if there is a way not to reload the page after being submitted like our extension does ?"
so can you help ? this is very urgent as my website had to be online on the 30th, and this form is my very last issue after a long run on this website ;)
best regards
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AJAX thank you message not working 11 years 6 months ago #25446

  • octavian
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The Thank You Message will never be displayed through AJAX because not all current browsers support this - for example, file uploads do not work cross-browser through AJAX. Until we can find a viable solution for this, only the validation will be done through AJAX.
As a workaround for your scenario you can either use an iframe or have the window popup when the page is refreshed (ie. after successful validation).
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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Read this first!

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