• 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: No code, need to update

No code, need to update 11 years 6 months ago #25301

  • davejhb
  • davejhb's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 1
Hi

We have taken over a build recently and it is using an older version of RSForm Pro! I need to update it to the new version, but dont have a code....Please advise its urgent....I cant lose any fomrs durin the update please
The administrator has disabled public write access.

No code, need to update 11 years 6 months ago #25311

  • alexp
  • alexp's Avatar
  • OFFLINE
  • RSJoomla! Official Staff
  • Posts: 2253
  • Thank you received: 180
Though it is generally recommended to perform a complete site backup before updating any component, the RSForm!Pro update process does not cause data loss.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!