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TOPIC: RS Form Pro just stopped working...

RS Form Pro just stopped working... 11 years 8 months ago #24490

I've had RS Form Pro on my legacydestinationweddings.com website for a while. About five days ago, it just stopped working.

When I say it stopped working, I mean that it looks fine..but when you fill out the form and submit the submission...not only do I not get an email, but it doesn't even record the submission. Like, you can't even see it under "manage submissions".

Any idea the type of things that might happen that cause that to occur?
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RS Form Pro just stopped working... 11 years 6 months ago #25376

Same thing happened here. Just noticed last week. All forms stopped working. Form validation still works. But when you click submit. Nothing happens. No database entry created, no email sent, no thank you message. Just stays on the same page and that's it.
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RS Form Pro just stopped working... 11 years 6 months ago #25377

  • alexp
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If the form is published within an article, clear and disable the site cache and try again.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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RS Form Pro just stopped working... 11 years 3 months ago #26402

  • modernmagic
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Did you ever resolve this issue?

I assume it has to do with cache, but I do not see a way to stop the Rsform module from being cached.

This is my problem form: www.primocraft.com/contact-us.html
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Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

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