• 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: [SOLVE] Receive mail without content

[SOLVE] Receive mail without content 11 years 9 months ago #24170

  • mitch9
  • mitch9's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 6
Hello,

thanks for this great component.

I've got a question. I receive all my forms like that :
{Name:caption}: {Name:value}
Votre email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
{Subject:caption}: {Subject:value}
Message: azeazeazea
{Send:caption}: {Send:value}

I mean I receive "{Name:caption}" without content.
Did I forgot something?

Thanks for your reply

Mitch
Last Edit: 11 years 9 months ago by mitch9.
The administrator has disabled public write access.

Recive mail without content 11 years 9 months ago #24176

the main reason this has occurred for me in the past - is that the {Name:caption} field does not actually exist - you may have renamed the field to {first name:caption} or even {name:caption}

you need to carefully check the Admin email area of RSForms
click on the TOGGLE QUICK ADD button on the right - this will show you all the fields in your form
then click on the EDIT THE EMAIL TEXT button - and ensure you email has the right fields
The administrator has disabled public write access.

[SOLVE] Receive mail without content 11 years 9 months ago #24229

  • mitch9
  • mitch9's Avatar
  • OFFLINE
  • Fresh Boarder
  • Posts: 6
Yes! problem solve!

Thanks peterleslie ;)
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!