• 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!

TOPIC: Update Problem > License Code

Update Problem > License Code 11 years 11 months ago #23590

hello,

currently i am the free version of rsform and i wanted to update the fullversion.

Even if I purchased a license code for rsform pro and registered my domain on this website as well as entered the license code in the Joomla backend - it doesn't work!


Everytime this error massage appears:
"Please make sure you have entered your license code correctly in the Configuration Screen."

Please help! :(
The administrator has disabled public write access.

Update Problem > License Code 11 years 11 months ago #23592

  • octavian
  • octavian's Avatar
  • OFFLINE
  • RSJoomla! Official Staff
  • Posts: 783
  • Thank you received: 110
RSForm! (com_forme) is not the free version of RSForm! Pro (com_rsform), the same way Linux is not the free version of Windows :). These are two different extensions. You'll have to install RSForm! Pro and migrate your forms.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!