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TOPIC: Include logo image in User email

Include logo image in User email 11 years 2 weeks ago #22393

  • scott83
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I have my response form working.
It submits all of the needed data in an email to the User.
However, I am unable to include a logo at the top of the email message.
I am wanting the success email to have the look of our letterhead.
When received the form message has the missing image icon instead of the placed image.
I have tried the default path and direct path to the image with the same results.
What can I do to remedy this?
Thanks
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Include logo image in User email 11 years 2 weeks ago #22408

  • adrianp
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Hello,

To display an image directly in the body of component generated emails, try the following steps:

1. go to Components > RSForm!Pro > Manage Forms > your form > User Emails

2. edit the email body by clicking the "Edit the email text" button

3. access the source code of the email body (there is usually a "HTML" button but in some editors it may differ)

4. use a similar syntax like so:

<img src="site.com/path/to/image.jpg" alt="picture name"/>

In order for this to work you will need to make sure that you editor uses absolute paths for your references and not relative.
This is not official customer support. To receive your support, submit a support ticket here.
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Include logo image in User email 11 years 2 weeks ago #22409

  • scott83
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Found the problem.
I was inputting the absolute path but the editor was changing it back to relative when saving.

The solution -

Administration/Extensions/Plugins/Editor - TinyMCE
Change URLS to Absolute

Thanks for the reply
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Include logo image in User email 5 years 5 months ago #38589

  • rnebor
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Hello,

I have been having the same issue. I have tried your solution but still no luck.

I have also changed the editor URL to absolute.

Any advice?

Thanks
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Include logo image in User email 2 years 9 months ago #41399

  • info8739
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hi there,

came to this thread via google by looking for a solution for this problem.

After thinking a second, I did the following thing:
-> new subdomain "media.domain.com" -> pointing on /joomlaroot/images/
-> adding image in E-Mail Text with: "media.domain.com/subfolder/image.jpg"
-> works!

so you don't have to edit the settings in your tinymce editor.
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

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