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TOPIC: Restore failed

Restore failed 12 years 1 month ago #22227

Hi,

I am using rev. 46 of RSFormPro on Joomla! 1.5.26. I am using the latest version of RSFormPro on a Joomla! 2.5.9 installation. I have made a backup file of the forms and submissions on the old site but when I try to restore it on the new site I get the following error:

Restore failed. The XML file could not be read or is not a valid RSForm! Pro backup package.

Any help or suggestions would be greatly appreciated.

Mark
The administrator has disabled public write access.
  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!