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TOPIC: Won't send emails

Won't send emails 12 years 2 months ago #21778

  • comeaway
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Has anyone else had problems with RSForms not sending emails. The directions state that it will send emails to a user and an administrator, but after following the configuration video and documentation, the thing just wont send emails. I check to see if the contact form on my site was still work and it runs good. I am using Joomla 2.5. I think it is disingenuous for RSForms to market the tool that it will work out of the box.
Last Edit: 12 years 2 months ago by octavian.
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Won't send emails 12 years 2 months ago #21820

  • octavian
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I think it's obvious that if RSForm! Pro didn't send emails at all, somebody would catch that sooner (RSForm! Pro has been on the market for ~6 years).

Have you followed this tutorial?
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Won't send emails 11 years 9 months ago #24269

  • Ashur
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I am also having problems with two forms. I have followed the tutorials exactly but RSforms does not send me(admin) or the user any emails. I am using Joomla 2.5 with RSforms pro. Can anyone provide me with any feedback on what could be wrong or a troubleshoot?

Thank you.
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Won't send emails 11 years 9 months ago #24302

  • alexp
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@Ashur,

have you performed the new user test ? Wat the email delivered ?
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!