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TOPIC: Upgraded to lastest version causing problem

Upgraded to lastest version causing problem 12 years 3 months ago #21456

  • llmahan
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I upgraded to the latest version of RSForm! Pro for 2.5-3.0...now none of my forms are working. I receive a 500 error message that website encountered an error while retrieving [form page URL].

I'm using Joomla! 2.5 and uploaded the latest RSForm Pro component file, module files and plugins. All forms were working fine before the upgrade....

Any ideas what may be wrong? All help appreciated.
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Upgraded to lastest version causing problem 12 years 3 months ago #21458

  • octavian
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A working link would be helpful. RSForm! Pro does work with Joomla! 3.0 so it's something related to your setup - you should go to System > Global Configuration > Server and set "Error Reporting" to "Maximum".
If an error doesn't show up after accessing the page again, you can contact your hosting provider - they may be able to help you by looking in the server's error_log.
Please note: my help is not official customer support. To receive your support, submit a ticket by clicking here
Regards,
RSJoomla! Development Team
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The following user(s) said Thank You: llmahan

Upgraded to lastest version causing problem 11 years 5 months ago #25743

  • llmahan
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That helped me figure out the problem. Sending a huge THANK YOU! your way.
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!