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TOPIC: RSform!Pro not sending to my company email

RSform!Pro not sending to my company email 12 years 6 months ago #19234

  • rpimagen
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Hello,

I have a problem sending/reciving email to my company email with RSform!Pro.
When I create form, and set up admin email like this
FROM: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
TO: This e-mail address is being protected from spambots. You need JavaScript enabled to view it it works fine, I recive email to mailbox, but when I put
FROM: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
TO: This e-mail address is being protected from spambots. You need JavaScript enabled to view it it doesnt work.

thank you
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Re: RSform!Pro not sending to my company email 12 years 6 months ago #19396

Hello,

If you don't own the server ask your systemmanager for help.
Most of the time when e-mail does not arrive you have problems with the configuration and mail is not accepted.
For example: Your hosting provider is missing PTR records and your mail get bounced
Regards
Wilco Alsemgeest

Please note: my help is not official customer support. To receive your support, submit a ticket by clicking www.rsjoomla.com/my-support-tickets.html
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  • 1

Read this first!

We do not monitor these forums. The forum is provided to exchange information and experience with other users ONLY. Forum responses are not guaranteed.

However, please submit a ticket if you have an active subscription and wish to receive support. Our ticketing system is the only way of getting in touch with RSJoomla! and receiving the official RSJoomla! Customer Support.

For more information, the Support Policy is located here.

Thank you!